The market is expected to witness an exponential growth in the Asia-Pacific region due to factors such as increasing population especially middle-class, inclination towards better health care facilities and increase in the per-capita income of people in this region.
Advancement in technologies such as Artificial Intelligence, Data science and connected devices has accelerated a shift in the industry and is enabling insures to provide better services to their customers.
According to WHO estimates, life expectancy at birth rate was 72 years in 2016, 5.5 years increase as compared to 2000.Life expectancy have also increased due to the availability of better health-care facilities across the world.
The top health care providers are already beginning to make use of advanced technology such as Artificial Intelligence, Machine Learning in order to assist their customers with making decisions while about purchasing various healthcare policies.
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One of the major limitation that the health insurance industry suffers from is lack of transparency which is critical for building customer trust. However, in most of scenarios, customers are unable to obtain a detailed plan about their insurance policy and whether a particular test is covered or not leading to weak brand loyalty
The health insurance industry needs to adopt an efficient and digitally integrated ecosystem that would enable them to provide a seamless and simplified customer experience enabling them to survive in the short term and thrive in the long run.
The insurance industry in general involves players whose products are similar to one another and price is the pivot around which the entire competition takes place.
COMPANY PROFILES
AXA, Allianz
Aviva
United Healthcare
Zurich Insurance Group
AIA Insurance
the Aetna Foundation
Blue Cross Blue Shield
THIS HEALTH INSURANCE MARKET REPORT WILL ANSWER FOLLOWING QUESTIONS
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